This course is designed to give students both a solid foundation in Tech Pubs and Support Content localization, and an overview into how Tech Pubs are evolving and how localization can continue to support it. We will dive into different approaches to localizing Support content, and examine relevant data to help us identify correct languages to support in a company’s Help Center, approaching the relevant topics from the perspectives of English content creators and client-side localization project managers. With that solid foundation, We will then introduce the concept of Educational Content as evolved from Tech Pubs, and examine several education / technical content types as well as their localization considerations. At the completion of the course, students should be ready to support the localization of Tech Pubs and be familiar with enterprise educational content to support their localization as needed.

Schedule
10:00am-11:50am on Tuesday (Sep 3, 2024 to Dec 13, 2024)
Location
Morse B206
Instructors