Supplier Management (Buyer)

This course examines supplier management from the point of view of the buyer and focuses on the relationship between buyers of localization services and suppliers of those services, i.e. LSPs. Students will learn how to build a successful partnership between buyers and suppliers and how to manage their suppliers strategically, including choosing the right supplier, collaborating with your suppliers, managing supplier performance using metrics, conducting effective QBRs (Quarterly Business Reviews) and managing performance issues. They will also learn the legal and financial sides of supplier management and how to collaborate with corporate procurement departments on all supplier-related issues.